Frequently Asked Questions

RangeCraft Livestock Systems is a United States retailer supplying New Zealand customers. Orders dispatch from 36 Kenosia Ave, Danbury, CT 06810, United States.

Free delivery to New Zealand

Standard shipping to New Zealand is free on all NZD orders. No freight charge is added to the website checkout or invoice for standard delivery.

Invoice and payment

Submit your order online and review the NZD merchandise total. We email your invoice and payment instructions after confirming the order. Standard shipping is shown as NZ$0.00; any exceptional customs or border charge that cannot be included in standard delivery will be disclosed before payment.

Delivery estimate

Our estimated transit time is 6–10 business days after dispatch from Danbury, United States. This is an estimate, not a guaranteed arrival date. We confirm handling and dispatch timing with your invoice. Customs clearance, biosecurity inspections, carrier schedules and rural access may affect delivery. Contact us before payment if a particular delivery date is essential.

GST, duties and import charges

Displayed merchandise prices exclude GST. Applicable GST, customs duties, border charges and responsibility for their payment are disclosed with your invoice before you pay. Standard shipping remains free; we do not describe the goods as tax-exempt.

New Zealand returns and refunds

Questions about submitting an order? WhatsApp +1 203-300-1210 or email our team.

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