Last updated: September 25, 2026

Privacy Policy

RangeCraft Livestock Systems operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a shopping experience (the "Services"). The Services are powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including payment card information, financial account information, transaction details, form of payment, and payment confirmation details.
Account information, including your username, password, preferences, and settings, where applicable.
Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us, including information you provide when contacting us for customer support or other inquiries.
Device information, including information about your device, browser, network connection, IP address, and other identifiers.
Usage information, including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, use the Services, place an order, request a quote, communicate with us, or otherwise provide your information.
Automatically through the Services, including from your device when you visit our website or use our Services through cookies and similar technologies.
From our service providers, when they provide technology, payment processing, shipping, analytics, customer support, or other services on our behalf.
From partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide our Services, process and confirm orders, arrange payment, fulfill orders, arrange shipping, respond to quote requests, provide customer support, process returns or exchanges, maintain accounts where applicable, and improve our website and customer experience.

Marketing and Advertising

Where permitted by law and consistent with your preferences, we may use personal information for marketing and promotional purposes, including sending promotional communications by email or text message and displaying advertisements for our products or services.

Security and Fraud Prevention

We may use personal information to help secure our Services, authenticate accounts where applicable, detect and investigate fraudulent or illegal activity, protect our customers and business, and maintain the security of our website and services.

Communicating With You

We use your personal information to communicate with you about orders, quote requests, payments, shipping, customer support, products, and other business-related matters.

Legal Reasons

We may use personal information to comply with applicable laws, respond to valid legal processes or government requests, resolve disputes, enforce our terms and policies, and protect our rights, customers, and Services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law.

This may include:

Shopify, payment processors, shipping providers, technology providers, analytics providers, customer support providers, and other vendors who provide services on our behalf.
Business and marketing partners where permitted by law.
Third parties when you direct us to share information or otherwise consent to the disclosure.
Service providers involved in fulfilling or shipping your order.
Government authorities, courts, law enforcement, or other parties when required by law or legal process.
Parties involved in a business transaction, such as a merger, acquisition, restructuring, or bankruptcy.
Other parties when necessary to protect or defend our Services, rights, customers, or others.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through our Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

Shopify's handling of personal information is also governed by Shopify's own privacy policies and practices.

For more information about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy available through Shopify's official website.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that we do not operate or control, you should review that site's privacy and security policies and terms.

We are not responsible for the privacy or security practices of third-party websites or platforms.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us using the information below so that we can review the situation and take appropriate action where required by law.

Security and Retention of Your Information

No security measures are perfect or completely impenetrable. We cannot guarantee the absolute security of information transmitted to or through our Services.

We retain personal information for as long as reasonably necessary to provide our Services, process transactions, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business and customers.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

Right to Access / Know: You may have the right to request access to personal information we maintain about you.
Right to Delete: You may have the right to request deletion of personal information, subject to applicable legal exceptions.
Right to Correct: You may have the right to request correction of inaccurate personal information.
Right to Portability: In certain circumstances, you may have the right to receive a copy of your personal information.
Managing Communication Preferences: You may opt out of promotional emails by using the unsubscribe option included in those communications. You may still receive non-promotional communications related to your orders, account, or transactions.

You may exercise applicable rights by contacting us using the information provided below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Complaints

If you have concerns about how we handle your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to contact or file a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside the country where you live.

Because we use Shopify and other service providers, your information may be processed in countries where these providers operate.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will update the "Last updated" date and publish the revised policy on this website.

Contact

If you have questions about this Privacy Policy, our privacy practices, or your personal information, you can contact us:

RangeCraft Livestock Systems
15 Roger Ave
Danbury, CT 06810
United States

Phone: +1 475-277-3802
Email: info@ranchersfencenequipment.com

You may also contact us through our website's contact page.